Crypto in the cashier: what to understand first

Some casinos list cryptocurrencies alongside bank and card methods. First check whether the cashier offers crypto at all for your account — that is not a given, and the list in the Fenikss cashier or any other is the only source. If it does, this page explains how crypto differs from a euro transfer.

The set of methods and the limits depend on the operator and the account — check the cashier.

How a deposit works

  1. Choose a coin in the cashier — for example Bitcoin — and, if asked, the network.
  2. The cashier shows an address, sometimes with an extra memo or tag.
  3. Send funds from your wallet or exchange account to that address on the same network.
  4. After enough network confirmations the amount is credited, often converted to euros.

Three differences from a bank

Crypto withdrawals

Payouts usually go to an address you give in the cashier. Before that, the operator runs the same checks as for any method: ID verification and a bonus check. Some operators allow crypto payouts only if you also deposited in crypto. Copy addresses rather than typing them, and compare the first and last characters. General withdrawal logic: Withdrawals.

Verification and source of funds

Crypto does not replace identity checks. The operator will still ask for a document, and for larger sums may ask where the funds came from — an exchange statement or transaction history, for instance. Keep records of purchases and transfers from day one. If coins have passed through several wallets, explaining the trail is harder, and the payout waits.

When crypto is not the best choice

If you want euros in a bank account, the crypto route adds steps: selling on an exchange and transferring to your bank, each with fees and price risk. Often pay by bank or a bank transfer is simpler. All methods are in Payments.

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Frequently asked questions

Can I deposit crypto at Fenikss?
Only the cashier can show that; the method list depends on the operator and account. Do not assume crypto is available until you see it there.
What happens if I send coins on the wrong network?
The funds may be lost, because crypto transfers are irreversible. Always pick the exact network the cashier names.
Do crypto withdrawals need verification?
Yes, normally the same as other methods: a document and possibly questions about the source of funds.
Why is my euro amount different from what I expected?
Crypto prices move, and time passes between deposit, payout and exchange. Network and exchange fees also reduce the total.
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