Wagering requirements: when bonus money becomes cash
Wagering (also called playthrough or rollover) is the amount you must bet before bonus funds become withdrawable. It is the most important number in any bonus and the main reason players see “withdrawal unavailable”. The operator sets the multipliers — at Fenikss they would be in the offer’s terms — and this page shows how to read and calculate them.
The formula
In its simplest form: wagering = base × multiplier. The base is either the bonus alone or the bonus plus your deposit. The difference matters: if the deposit is in the base, your own money is tied up too.
| Example (hypothetical) | Base | Multiplier | Bets required |
|---|---|---|---|
| Bonus only | €50 | ×30 | €1,500 |
| Bonus + deposit | €100 | ×30 | €3,000 |
| Free-spin winnings | €20 | ×35 | €700 |
The numbers in the table are invented to illustrate the arithmetic; they are not any operator’s terms.
Game contribution
Not every bet counts in full. Slots often count 100%, while table games and live casino count partly or not at all. If your game counts at half, the bets you need double. The exact list varies — check the terms. Some games are excluded entirely; bets on them do not reduce wagering.
The maximum bet rule
While a bonus is active, terms usually cap a single bet. Exceed it and the operator may void the bonus and winnings — even if it happened once. Games with a bonus-buy feature or a gamble option often have especially strict rules.
Withdrawing before wagering is complete
Several outcomes are possible, and the terms say which applies to you:
- no withdrawal while the bonus is active;
- a withdrawal is possible but voids the bonus and its winnings;
- only unspent real money can be withdrawn.
So check your bonus status before requesting a payout. If a withdrawal is already “Rejected” with a reference to the bonus, this is why. The full payout process is on Withdrawals.
Tracking progress
Many cashiers show remaining wagering in your profile. If yours does not, keep a note of your bets and ask support. Do not assume you must be done by now — the system counts only qualifying bets.
How to read the whole set of bonus terms: Bonus terms; a worked welcome-bonus example: Welcome bonus.
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